FAQs

Q: Can I change or cancel my order?
A: Yes, you can change or cancel your order within a certain time frame. Please contact our customer service as soon as possible for assistance. Note that once an order has been shipped, it cannot be canceled but can be returned according to our return policy.

Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Shipping costs and times vary based on destination. Please check our shipping policy for more details.

Q: How can I track my order?
A: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress online.

Q: What is your return policy?
A: We accept returns within a specified period after delivery, provided the items are in their original condition and packaging. Some restrictions may apply. For detailed information, please visit our return policy page.

Q: What should I do if I receive a damaged or incorrect item?
A: If you receive a damaged or incorrect item, please contact our customer service immediately to report the issue. We will provide instructions on how to proceed with a return or exchange.